On-site Services & Facilities
We provide the ideal infrastructure and a whole range of on-site services to make your visit to the Hannover Exhibition Grounds as agreeable and successful as possible.
Information Service and Customer Center
To help you find exhibitors quickly, our website, the trade fair app and experienced staff are available at our numerous information counters in the halls and entrance areas.
Our tip: Take note of exhibitors, products and events on our website and plan your optimal route across the exhibition grounds. After registering online, your data can be automatically synchronised with the trade fair app.
Printed Exhibitor Index
During the show you can obtain the handy Exhibitor Index free of charge at the entrance areas and EBi counters.
Free Wi-Fi with the SSID "MESSEfreewifi" is available in all event halls, entrance areas and in parts of the outdoor area.
In addition hotspots (5 GHz frequency range) are available in a variety of locations on site, including all entrance areas and at various "EBi" infopoints, snack bars and bistros.
If you are experiencing any problems, our Media Shop will be glad to assist you:
Hotline: +49 (0)511 89-38992
Here you will also find instructions on how to use the free Wi-Fi.
Facilities for the Disabled on the Exhibition Ground
During the fair, people with restricted mobility have free access to chauffeured vehicles for rides within the exhibition complex. To order this service, see your contacts below.
Please note that lavatories are only accessible in halls that are in operation for the restrictive show. Each hall has a visitor information (EBi), whose staff will be happy to assist you.
Services for Air Passengers with physical Impairments
Passengers with handicaps or limited mobility can take advantage of a special all-inclusive flight package covering baggage transport, check-in formalities and wheelchair service right up to the plane. Each of these services can also be booked individually. To order this service, please contact our partner B.F.M. Incoming and Traveller Service GmbH
No need to waste precious time in check-in lines at the airport!
Maximize on your time at the fair by letting BFM Incoming and Traveller Services handle your baggage check-in for you (at a cost of EURO 25.00 per piece). You also will not need to worry about getting a seat reservation or standing in line for a boarding pass: B.F.M. will take care of everything for you!
B.F.M. has counters at the following locations:
For reservations please call : + 49 (0)511 9774880
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